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Policy
Privacy Policy
GAP Coaching, operated by Gareth Allen (“we”, “us”, or “our”), respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, book a consultation, or use our coaching services.
1. Who We Are
GAP Coaching provides performance coaching services, including business coaching, leadership coaching and resilience coaching.
Business name: GAP Coaching / Gareth Allen
Email:garethallen@gapcoaching.co.uk
Telephone: 07964 748838
For privacy-related questions or requests, please contact us using the details above.
2. Information We Collect
We may collect personal information that you provide to us when you:
Contact us through our website
Submit an enquiry
Request information about our coaching services
Book a consultation
Communicate with us by email or telephone
Become a coaching client
Provide information during coaching sessions
Depending on how you interact with us, this information may include:
Your name
Email address
Telephone number
Business or organisation name
Information contained in your enquiry
Information you voluntarily provide during coaching
Booking and appointment information
Any other information you choose to provide
Please do not provide sensitive personal information unless it is necessary for the service you are requesting.
3. How We Use Your Information
We may use your personal information to:
Respond to enquiries and requests
Arrange consultations and appointments
Provide coaching services
Communicate with you about your coaching
Understand your goals and requirements
Manage our client relationships
Provide information you have requested
Maintain business and administrative records
Improve our website and services
Comply with our legal and regulatory obligations
Protect our business, website and clients from fraud or misuse
We will only use your information where we have a lawful basis to do so.
4. Legal Basis for Processing
Under UK data protection law, including the UK General Data Protection Regulation (UK GDPR), we may process your personal information where:
You have given us consent
Processing is necessary to provide services you have requested
Processing is necessary to take steps before entering into an agreement with you
Processing is necessary for our legitimate business interests
Processing is necessary for us to comply with a legal obligation
Where we rely on consent, you can withdraw that consent at any time.
5. Coaching Information
Coaching conversations may involve personal, professional or business information that you choose to share with us.
We treat information shared during coaching as confidential, subject to circumstances where disclosure is required by law or where there is a serious and legitimate reason to believe that disclosure is necessary to protect someone from serious harm.
We do not use information shared during coaching sessions for marketing purposes without your permission.
6. Website Forms and Enquiries
If you submit an enquiry through our website, the information you provide will be used to respond to your enquiry and, where appropriate, arrange a consultation or discuss our services with you.
We will not sell or rent your personal information to third parties.
7. Booking Services
We may use third-party booking or scheduling services to arrange consultations and appointments.
Where a third-party service is used, your information may be processed in accordance with that provider’s own privacy policy and terms.
You should review the privacy information of any third-party booking service before submitting personal information through it.
8. Cookies and Website Analytics
Our website may use cookies and similar technologies to ensure that the website functions correctly and to understand how visitors use the website.
Cookies may be used for purposes such as:
Website functionality
Security
Analytics
Understanding website traffic
Improving website performance
Where required by law, we will request your consent before placing non-essential cookies on your device.
You can control or disable cookies through your browser settings.
9. Third-Party Services
Our website may contain links to or use services provided by third parties, such as booking platforms, social media platforms, analytics providers or other external services.
We are not responsible for the privacy practices of third-party websites or services.
We recommend reviewing the privacy policies of those third parties before providing them with your personal information.
10. How Long We Keep Your Information
We only keep personal information for as long as reasonably necessary for the purpose for which it was collected.
The length of time we retain information may depend on:
The nature of our relationship with you
Legal and accounting requirements
Our legitimate business requirements
Whether there is an ongoing coaching relationship
Whether we need the information to resolve a dispute or protect our legal rights
When information is no longer required, we will securely delete or anonymise it where appropriate.
11. Sharing Your Information
We do not sell your personal information.
We may share information with trusted third-party service providers where this is necessary to operate our business or provide services to you.
These may include providers of:
Website hosting
Email services
Appointment scheduling
Website analytics
IT and security services
Accounting or professional services
Where appropriate, we require service providers to handle personal information securely and only for the purposes for which it has been provided.
We may also disclose information where required by law, court order or another lawful authority.
12. Your Data Protection Rights
Under UK data protection law, you may have rights including:
The right to request access to your personal information
The right to request correction of inaccurate information
The right to request deletion of your information in certain circumstances
The right to request restriction of processing
The right to object to certain processing
The right to data portability where applicable
The right to withdraw consent where processing is based on consent
To exercise your rights, please contact:
Email:garethallen@gapcoaching.co.uk
We may need to verify your identity before responding to certain requests.
13. Data Security
We take reasonable technical and organisational measures to protect personal information against accidental loss, unauthorised access, alteration, disclosure or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
14. International Transfers
Some third-party service providers we use may process information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection laws.
15. Children’s Privacy
Our services and website are primarily intended for adults and business professionals.
We do not knowingly collect personal information from children through our website.
If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, legal requirements or data protection practices.
The latest version will always be published on this page, together with the date it was last updated.
17. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
GAP Coaching / Gareth Allen
Email: garethallen@gapcoaching.co.uk
Telephone: 07964 748838
18. Complaints
If you have concerns about how we have handled your personal information, please contact us first so that we can try to resolve the issue.
You also have the right to complain to the UK’s data protection regulator:
Information Commissioner’s Office (ICO)
Website: https://ico.org.uk/
GAP Coaching, operated by Gareth Allen (“we”, “us”, or “our”), respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, book a consultation, or use our coaching services.
1. Who We Are
GAP Coaching provides performance coaching services, including business coaching, leadership coaching and resilience coaching.
Business name: GAP Coaching / Gareth Allen
Email:garethallen@gapcoaching.co.uk
Telephone: 07964 748838
For privacy-related questions or requests, please contact us using the details above.
2. Information We Collect
We may collect personal information that you provide to us when you:
Contact us through our website
Submit an enquiry
Request information about our coaching services
Book a consultation
Communicate with us by email or telephone
Become a coaching client
Provide information during coaching sessions
Depending on how you interact with us, this information may include:
Your name
Email address
Telephone number
Business or organisation name
Information contained in your enquiry
Information you voluntarily provide during coaching
Booking and appointment information
Any other information you choose to provide
Please do not provide sensitive personal information unless it is necessary for the service you are requesting.
3. How We Use Your Information
We may use your personal information to:
Respond to enquiries and requests
Arrange consultations and appointments
Provide coaching services
Communicate with you about your coaching
Understand your goals and requirements
Manage our client relationships
Provide information you have requested
Maintain business and administrative records
Improve our website and services
Comply with our legal and regulatory obligations
Protect our business, website and clients from fraud or misuse
We will only use your information where we have a lawful basis to do so.
4. Legal Basis for Processing
Under UK data protection law, including the UK General Data Protection Regulation (UK GDPR), we may process your personal information where:
You have given us consent
Processing is necessary to provide services you have requested
Processing is necessary to take steps before entering into an agreement with you
Processing is necessary for our legitimate business interests
Processing is necessary for us to comply with a legal obligation
Where we rely on consent, you can withdraw that consent at any time.
5. Coaching Information
Coaching conversations may involve personal, professional or business information that you choose to share with us.
We treat information shared during coaching as confidential, subject to circumstances where disclosure is required by law or where there is a serious and legitimate reason to believe that disclosure is necessary to protect someone from serious harm.
We do not use information shared during coaching sessions for marketing purposes without your permission.
6. Website Forms and Enquiries
If you submit an enquiry through our website, the information you provide will be used to respond to your enquiry and, where appropriate, arrange a consultation or discuss our services with you.
We will not sell or rent your personal information to third parties.
7. Booking Services
We may use third-party booking or scheduling services to arrange consultations and appointments.
Where a third-party service is used, your information may be processed in accordance with that provider’s own privacy policy and terms.
You should review the privacy information of any third-party booking service before submitting personal information through it.
8. Cookies and Website Analytics
Our website may use cookies and similar technologies to ensure that the website functions correctly and to understand how visitors use the website.
Cookies may be used for purposes such as:
Website functionality
Security
Analytics
Understanding website traffic
Improving website performance
Where required by law, we will request your consent before placing non-essential cookies on your device.
You can control or disable cookies through your browser settings.
9. Third-Party Services
Our website may contain links to or use services provided by third parties, such as booking platforms, social media platforms, analytics providers or other external services.
We are not responsible for the privacy practices of third-party websites or services.
We recommend reviewing the privacy policies of those third parties before providing them with your personal information.
10. How Long We Keep Your Information
We only keep personal information for as long as reasonably necessary for the purpose for which it was collected.
The length of time we retain information may depend on:
The nature of our relationship with you
Legal and accounting requirements
Our legitimate business requirements
Whether there is an ongoing coaching relationship
Whether we need the information to resolve a dispute or protect our legal rights
When information is no longer required, we will securely delete or anonymise it where appropriate.
11. Sharing Your Information
We do not sell your personal information.
We may share information with trusted third-party service providers where this is necessary to operate our business or provide services to you.
These may include providers of:
Website hosting
Email services
Appointment scheduling
Website analytics
IT and security services
Accounting or professional services
Where appropriate, we require service providers to handle personal information securely and only for the purposes for which it has been provided.
We may also disclose information where required by law, court order or another lawful authority.
12. Your Data Protection Rights
Under UK data protection law, you may have rights including:
The right to request access to your personal information
The right to request correction of inaccurate information
The right to request deletion of your information in certain circumstances
The right to request restriction of processing
The right to object to certain processing
The right to data portability where applicable
The right to withdraw consent where processing is based on consent
To exercise your rights, please contact:
Email:garethallen@gapcoaching.co.uk
We may need to verify your identity before responding to certain requests.
13. Data Security
We take reasonable technical and organisational measures to protect personal information against accidental loss, unauthorised access, alteration, disclosure or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
14. International Transfers
Some third-party service providers we use may process information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection laws.
15. Children’s Privacy
Our services and website are primarily intended for adults and business professionals.
We do not knowingly collect personal information from children through our website.
If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, legal requirements or data protection practices.
The latest version will always be published on this page, together with the date it was last updated.
17. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
GAP Coaching / Gareth Allen
Email: garethallen@gapcoaching.co.uk
Telephone: 07964 748838
18. Complaints
If you have concerns about how we have handled your personal information, please contact us first so that we can try to resolve the issue.
You also have the right to complain to the UK’s data protection regulator:
Information Commissioner’s Office (ICO)
Website: https://ico.org.uk/